Terms & Conditions

www.thekarlinas.com is the official online shop for Karlinas AB. Karlinas AB is governed by Swedish law and registered in Sweden at: Karlinas AB, Långedragsvägen 134, 426 76, Västra Frölunda, Sweden.

These Terms of use (together with the policies listed in it) tell you the terms of use on which you may make us of the site, whether as a guest or as a registered user. Use of our site includes accessing, browsing, or registering to use our site.

Parental or guardian consent is required for customers under the age of 18. If you are under 18, you must let your parent or guardian know about our privacy policy before you register to use this site or any of this site’s services.

All rights, including property rights, copyrights and other intellectual property rights in connection with Karlina’s products, trademarks and other distinctive marks in this Site are owned by or licensed to Karlina’s. It is strictly prohibited to reproduce, copy, modify, publish, transmit, distribute, perform, display, download, license, enter into database, create derivative works from, reverse engineer, frame, transfer, or sell any content obtained. Storing any materials obtained, in whole or part, from Karlina’s other than for your own personal, non-commercial use is also prohibited. You may not modify, delete, distribute or post anything on this Site for any purpose.

By confirming an order you acknowledge and agree to the terms & conditions and it will serve as a binding agreement. When we have received your order, you will receive an automatic email confirming your order. We reserve the right not to deliver in the event that the stock level was incorrect at the time of receiving the order. Should we be unable to deliver in accordance with the terms in the confirmation of order, we will contact you and give you the opportunity to cancel the order. Please read the terms and conditions before placing any orders on thekarlinas.com

We reserve the right to change these Terms of Use from time to time and we encourage you to review them as often as possible. Any changes are effective immediately upon posting to the Site.

Force Majeure

Karlina’s is not responsible for delays or damages cause by an event of force majeure, meaning an unforeseeable event or change in circumstances that is beyond our reasonable control, such as delays caused by the actions of a logistics operator. Should this, contrary to expectation, occur, Karlinas will inform Customer of the force majeure event without undue delay.

Payments

Karlinas accepts Visa, MasterCard, Apple Pay, Google Pay and, in some countries, Klarna. If payment is by debit or credit card, the customer must enter all the necessary information on the card and, in the case of a transaction with 3D Secure, the security code. All information is sent securely to Karlina’s, using SSL (Secure Socket Layer) through an encrypted connection. This prevents any unknown and unauthorized sources from accessing customer information. thekarlinas.com does not store customer credit card information after completing the transaction. All prices include Swedish VAT. thekarlinas.com reserves the right to change prices at any time. On thekarlinas.com prices are shown in the following currencies: Swedish Krona (SEK), Euro (€), American Dollar (USD) and British Pound (GBP).

Promotional discounts and special offers

All promotional discounts and special offers at Thekarlinas.com are subject to special terms and conditions. All promotional discounts and special offers are valid for a limited time. We reserve the right, at any time in its discretion, to cancel any promotional discount or special offer before its expiry. Only one (1) coupon code may be redeemed per user account / per household / per promotion. The coupon code is redeemable on select merchandise only and we reserve the right to change eligible products at our own discretion.  Coupon codes may require a minimum Euro/SEK/GBP/ Dollar value purchase. Coupon codes cannot be used in combination with other discounts, coupons, promotions, shipping specials or other promotional offers. Coupon codes must be entered at the cart in order to be applied to your order. Coupon codes cannot be applied after an order is placed. Coupon Codes may be subject to expiration in which case, the coupon code will expire at GMT+1, regardless of the physical time zone/location of the code holder. Promotional discounts are non-transferable, not for resale and not redeemable for cash.

Defects and Support

If you have received a product that is broken or defective, please contact us without delay. For all matters relating to orders from thekarlinas.com (including complaints), you can reach us using the contact form or email us customerservice@thekarlinas.com